FAQ

Frequently Asked Questions

Questions about Xenia? Here’s the frequently asked ones.

Xenia is specifically developed to bring models, pipelines, functions and scripts into operation as simple and intuitive as possible in a single environment.

Xenia focuses on the deployment, serving and orchestration of your code while leaving data scientists with the flexibility of using their own tooling for development. Now you can start creating reliable and robust solutions without thinking about servers, scaling, monitoring and other DevOps related tasks.

Next, Xenia provides you the tools and best practices to manage and monitor your online models during their lifecycle. 

If you are interested in Xenia, you are more than welcome to create a free account by clicking the Try for Free button on the top right on the Homepage. Within 2 minutes you can start using Xenia.

Our support team will contact you shortly after and discuss the next steps. We will help you with your first model deployment. 

Yes, you can try Xenia for free. Register yourself and your company via the Try for Free button on the Homepage and start exploring Xenia.

You can schedule a 30 minute Demo with a Xenia expert by clicking the Demo button on the top right on the Homepage. They will answer your specific questions and give you personal advice.

Xenia improves your time to market by bringing your models to operation from months to days. This does not only save you significant upfront IT investment, but also let your algorithms create immediate value. If you want to find out what Xenia will save you, check our ROI Calculator.

Xenia serves both groups. Whether you want to run 1 or 1 thousand jobs in parallel. The autoscaling core of Xenia makes sure that you can scale whenever you need, and only pay a price that fits your situation.

Xenia comes as a SaaS version (Free, Starter, Professional). You pay a fixed monthly price which comes with a usage credits budget depending on the subscription. If you need more, you are charged on a pay-per-use basis.
The OnPremise versions of Xenia (Bronze, Silver, Gold) are monthly fixed prices, based on the number of resources and support that you require. For more information go to Pricing or Contact us. 

Xenia SaaS is hosted on Google Cloud, region europe-west4 (NL). If you choose Xenia OnPremise, you can use your own preferred Cloud provider or local server.

Xenia only stores and processes your data for handling requests to your models. Data passed to Xenia is deleted afterwards when the request is finished.. We only store the logs of your models and scripts that you run so you can retrieve it from the log explorer or through the API.

Xenia comes with an intuitive User Interface (UI) from which you can access all functionality.. We also offer a Python client library to integrate Xenia API methods within your own programs and scripts. 

We will keep adding new functionality to Xenia in periodic releases. You can find release notes on our website and by email if you opt-in.

In case of any downtime or compatibility issues with current or older versions, we will always notify you beforehand in detail. 

Regarding Xenia on premise, we allow support for updating to the latest releases. But we do not force any updates, you’re in control.

Our support team is here for you. In case of any questions we are always happy to help.

You can contact us through our website  or through our service desk  if you are an existing user.

Also, please check our Documentation page 

We do not offer specific  training functionality. as we focus on deployment and orchestration. However, thanks to the flexibility of Xenia, you can easily deploy code which takes care of training your model and create a training pipeline using our pipeline functionality.